Payments. If the booking is made within 8 weeks of arrival, full payment is required. In all other cases a deposit of 50GBP per week is required at the time of booking and the balance is due not less than 8 weeks prior to arrival. In the event of full payment not being made by the due date, the owner reserves the right to cancel the booking. Any deposit paid will be forfeited by the customer.

Accommodation. Access to the property is only made available from the first agreed date of rental from 15.00hrs and must be vacated on the agreed departure date by 12.00hrs. The property is reserved exclusively for those people named on the booking form and no other persons are permitted to stay there unless agreed by Email with the owner prior to the rental period. The apartment accommodates a maximum of 6 people, sleeping in 2 bedrooms. Under no circumstance will any animals be allowed in the home (except dogs to aid sight or hearing) On arrival at the rental property, we will take 200GBP from the party as a breakages and damages deposit.   Deposit. On arrival at the rental property, we will take 200GBP in cash sterling from the party as a breakages and damages deposit. This will be refunded on departure less any costs to cover damages or breakages. Minor accidents are inevitable and we will not penalize for minor breakages eg a glass or plate. Air-conditioning. The cost of airconditioning is included in the rental charges. However, evidence of misuse of the airconditioning units, ie repeatedly leaving them running when the property is not occupied, will result in £30 per week being withheld when your deposit is returned. Airconditioning is an expensive luxury which many other holiday property owners charge for. It is free to our guests providing they do not abuse its use.

Changes made by the customer. The owner will endeavour to facilitate any changes requested after the booking has been confirmed. The alteration will become effective as soon as the owner sends Email confirmation to the customer of the changes.

Cancellations made by the customer. Cancellations must be made in the first instance either by telephone or by Email. No refunds are given on payments made to dates. Please ensure you take out travel insurance as soon as a booking is made.

Changes/cancellations made by the owner. If circumstances beyond the owners control make the rental home unavailable, then the customer will be advised as soon as possible. Alternative accommodation of at least comparable standard will be offered if available, or a full refund of monies will be given.

Complaints. If there are any problems with the rental home or services during the rental period, please notify us immediately by telephone or mobile text. We will endeavour to rectify any problems immediately.

Travel insurance. It is considered ESSENTIAL for the customer and all persons using the property named on the booking form to hold suitable holiday, medical and travel insurance. It is advisable for this insurance to be in place at the time the rental booking is made.

Liabilities. The owner does not accept any responsibility or liability for acts or omissions of third parties which may prevent or disrupt a customers booking. The booking contract exists between the owner and the customer and is limited to the rental period of the property and associated services only. The information and descriptions supplied to the customer are believed to be accurate and offered in good faith. Certain features or facilities may not be available from time to time due to circumstances beyond our control, for which the owner accept not liability. In addition, no liability can be accepted by the owner for any injury, loss of personal effects, loss or damage to the customer, any member of the customers party or any visitor to the property arising out of, or in connection with, the use of the rental property or the pool. The customer must ensure that all children are supervised at all times whilst in or around the pool.

Transfers. Transfers from the airport to the rental property can be arranged. Please contact us for further details. Reputable companies are used where possible. The owner does not accept any liability or responsibility for any claims arising from the customer or those nominated in the booking in regard to accidents or damage to them or their property resulting from the transfer from Dalaman airport to the rental property.

Force Majeure. No liability can be accepted by the owner where the contract is affected by ‘force majeure’. In context of these terms and conditions, ‘force majeure’ is any event that the owner could not, even with due care, foresee or avoid. These events include, but are not limited to, war, riot, civil commotion or strife, hostilities, industrial dispute, natural disaster, fire, acts of god, terrorist activity, earthquake, nuclear disaster, adverse weather, government action, technical problems with transportation or other events outside the owners control.

Names of all guests in party                            Signature of lead guest